Norwich Theatre Careers

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We are committed to the fair treatment of our staff, potential staff, regardless of race, gender, religion/belief, sexual orientation, age, pregnancy/maternity, marital or civil partnership status, physical/mental disability, responsibilities for dependants or offending background.

The information you give on this form will help us ensure equality in our services to you. We recognise that you may regard some of this information as personal and we have, therefore, included an option in most questions for ‘prefer not to say’.

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There are 6 million carers in the United Kingdom and nearly one in eight workers are carers. With an ageing population and an expected increase of 60% of carers in the next 30 years, we would like to monitor the number of people with caring responsibilities.

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Job Details

Job Title: Hospitality Assistant
Job Reference: WB1521661NorHA
Location: Norwich, Norfolk, United Kingdom
Salary: £ 12.60 per hour

Contract Type: Zero hours, covering matinees, evening, weekend and Bank holiday shifts as required.

About Us

Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.

We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.

About the role

Hospitality Assistants ensure excellent customer service in all our Commercial areas. Working across our Bars, Restaurant, Café and Events, the role delivers a first class experience in all our Commercial activities in our three Buildings.

About you

You will have recent relevant experience in a busy Hospitality or leisure environment, ideally with experience of working in a Restaurant and bar environment.
You will also have excellent communication skills, in order to provide great customer service and to work well with colleagues.
Candidates will have the ability to cope well under pressure, in a calm and efficient manner to set deadlines.

We offer

A great salary, annual leave entitlement, together with a range of benefits and discounts including wellbeing support, discounted theatre tickets and discounts in our restaurant, cafe and bars.

Please refer to the role description attached for the full details of the role and the person specification.

Planned closing date for applications: 29th March 2026
Norwich Theatre reserves the right to close this vacancy ahead of the above date, should a sufficent number of applications be received.