Norwich Theatre Careers

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Equal Opportunities

We are committed to the fair treatment of our staff, potential staff, regardless of race, gender, religion/belief, sexual orientation, age, pregnancy/maternity, marital or civil partnership status, physical/mental disability, responsibilities for dependants or offending background.

The information you give on this form will help us ensure equality in our services to you. We recognise that you may regard some of this information as personal and we have, therefore, included an option in most questions for ‘prefer not to say’.

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There are 6 million carers in the United Kingdom and nearly one in eight workers are carers. With an ageing population and an expected increase of 60% of carers in the next 30 years, we would like to monitor the number of people with caring responsibilities.

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Job Details

Job Title: Safety and Security Supervisor
Job Reference: FA1323302NorSASS
Location: Norwich, Norfolk, United Kingdom
Salary: £14.46 per hour

Contract Type

Permanent, part time 20 hours contracts, working on a shift basis, 3 or 4 days out of 7, including evening and weekend working. Please refer to the attached example schedule for a general idea of our rotating schedules.

We are open to applicants seeling more than 20 hours per week.

About the role

As a key member of our front of house team, Safety & Security Supervisors will play an important role in both the safety and security of our buildings and the people using them and the overall visitor welcome and experience.

While on shift you will be greeting customers and helping to look after them during their visit. In the event of an incident or emergency you will support the Visitor Services Duty manager to follow procedures and ensure the safety of our guests.

Covering both Front and Back of House areas, you will be vigilant to any safety or security risks and follow best practice and NT procedures to de-escalate and resolve any issues that arise.

About you

With excellent customer skills and a naturally welcoming and professional manner, you will have experience in a customer facing role involving safety and security and be used to working with the general public and resolving conflicts.

This role will require you to hold a valid Security Industry Authority (SIA) licence, however we will provide training and funding to enable you to obtain this if you do not currently hold it.

We offer

A good salary, 25 days holiday (pro-rata), plus public holidays, plus your birthday off, together with an inclusive culture focussed on wellbeing and

happiness. We have a commitment to personal and professional development, discounts on a range of food, drink and theatre tickets and access to a My Discounts, employee discount scheme, offering savings on retail, gyms, travel, utilities and more.